Frequently Asked Questions (FAQ) 

1. What is AGROW Soil Food?

AGROW is a bio-organic soil food enriched with organic matter and beneficial microbes. It improves soil health, helps plants grow stronger roots, enhances nutrient absorption, and keeps plants naturally healthy.

2. How does AGROW work?

AGROW restores good microbes in the soil and improves soil structure. Healthy soil allows plants to access nutrients efficiently, retain moisture longer, and grow with less stress.

3. What plants can I use AGROW on?

AGROW is suitable for:

• Vegetables
• Herbs
• Flowers
• Leafy greens
• Fruit plants
• Indoor and outdoor plants

It works for pots, polybags, containers, garden beds, and ground planting.

4. Is AGROW safe to use?

Yes. AGROW is:

• Safe for home gardening
• Gentle on plants when used as directed
• Made with organic matter and beneficial microbes
• Non-toxic when used correctly (keep out of reach of children and pets)

5. Can AGROW be used for edible plants?

Absolutely. AGROW is safe for vegetables, herbs, and fruit plants, making it perfect for home food gardening.

6. How do I use AGROW for pots and containers?

• Small pots (6”): ½ tablespoon
• Medium pots (10–12”): 1 tablespoon
• Large pots: 1½–2 tablespoons

Mix lightly into the soil and water well after application.

7. How do I use AGROW for garden beds or ground planting?

• Per plant: 2–3 tablespoons
• Larger areas: 1 kg covers approximately 4 m²

Work into the soil before planting or apply around existing plants.

8. How often should I apply AGROW?

• Regular gardening: every 2–3 months
• Young plants: 1–3 kg every 6 months
• Mature plants: 3–5 kg every 6 months

9. Do I need to water after applying AGROW?

Yes. Always water well to help nutrients and beneficial microbes activate in the soil.

10. Can AGROW be used together with other fertilizers?

Yes. AGROW can be used alongside other fertilizers as a soil conditioner to improve soil health and nutrient absorption.

11. How should AGROW be stored?

Store in a cool, dry place, away from direct sunlight and moisture. Reseal the packaging properly after use.

12. Does AGROW contain chemical fertilizers?

No. AGROW focuses on organic matter and beneficial microbes, supporting natural soil health rather than forcing rapid growth.

13. Will AGROW attract pests?

No. AGROW helps improve soil health and plant resilience, which strengthens plants to naturally resist pests and diseases.

Ordering, Payment & Delivery

14. How do I purchase AGROW?

You can buy AGROW directly through our official website.

15. What payment methods are accepted?

We accept online payments via SenangPay, including:

• Online banking (FPX)
• Supported debit and credit cards

Payment options will be shown during checkout.

16. How long does delivery take?

Orders are usually processed within 1–3 working days. Delivery time depends on your location and courier service.

17. Do you deliver nationwide in Malaysia?

Yes, we deliver across Malaysia. Delivery fees (if any) will be shown at checkout.

18. Will I receive a tracking number?

Yes, tracking details are provided once your order has been shipped (where available).

19. What if my order arrives damaged or incorrect?

Contact us within 7 days of receiving your order with your order number and photos. We will assist according to our Return & Refund Policy.